Wednesday, April 28, 2010

Lunch in Birmingham


We had a great time today in Birmingham. We've been so busy that we haven't had a chance to take a break & enjoy some good times together. Today, we all had lunch together and it was a great time. Everyone laughed, talked and ate some good BBQ. If I'm not mistaken, we only talked about housecleaning for about five minutes!!

If you haven't seen the new Birmingham website - take a peek below....

Birmingham Cleaning Services

Labels:

Friday, April 16, 2010

True Story in Panama City


Here's a quick story of a long time customer in Panama City. Sonja is pictured above & her story is worth telling to everyone. Sonja had used our service a few years ago. She was extremely happy with the service but she kept receiving lower bids on her home. So - like most people - she decided to give the other cleaning companies a try. The results weren't very good. After a few months of trying two other companies - she came back to Two Maids & A Mop and she's been one of our most loyal customers since.

I don't blame Sonja. She's no different than you or me. Who doesn't want to save a little money?? But in the housecleaning world, you're seriously rolling the dice because tons of bad things could happen in your home. If you're lucky, a bad housecleaner will just be a bad housecleaner. But if you're unlucky, a bad housecleaner may break something so valuable that she can't reimburse you for the damage. And if you're real unlucky, a bad housecleaner may actually steal from you. It's a sad statement but true nonetheless. With unemployment at an all-time high, there's more and more housecleaning "companies" popping up everyday.

You have to live it to understand it. But I'll try to convince you right now. Hiring just any 'ol housecleaning company is the same as spinning the roulette wheel. Somebody has to win, but more than likely - it ain't gonna be you!! Just listen to Sonja if you need more convincing....

"Two Maids & A Mop is my last cleaning service. I've tried just about everyone in town & no one compares to this company. Rachel is always on top of things and they really seem to care about my house. I'll never call another cleaning person. Two Maids & A Mop is it for me!" Sonja of Panama City, FL

Labels:

Friday, April 09, 2010

Meet Our New Training Manager in Fort Walton Beach

Before we introduce our newest Training Manager, let me say goodbye to our former Training Manager. Melissa has worked for Two Maids & A Mop in Fort Walton Beach for more than two years. She's trained several new employees & she's ran the office when our manager was absent many, many times. Melissa plans to open her own business (not a cleaning business!) and we wish her the best of luck!! Thanks Melissa for working so hard!!



Julie is our new Training Manager and she's extremely excited about her recent promotion. She's been with Two Maids & A Mop since 2007 and she's made lots of customers happy over the years. If you're a current customer, you already know why we promoted her to this position. Congratulations Julie!!

Labels:

Wednesday, March 24, 2010

Cleaning For A Reason in Fort Walton Beach

In 2004, I received a phone call from a lady (Lisa) wanting to hire our services for her home. At the time, I was answering all the phones, scheduling all the work, paying all the bills and picking up a broom if needed. In a nutshell, I was doing it all. Lisa eventually hired our service and we've been helping her even since. She's seen us go through lots of changes and we've seen her life go throught lots of changes too. She's now married to a wonderful man and she also recently discovered that she has breast cancer. Lisa is doing much better now and she'll be back on the beach soon enough. But right now, she's battling through some chemotherapy sessions. Hopefully, all of you know that we partner with Cleaning For A Reason to provide free cleaning services to women undergoing cancer treatment. It's a wonderful charity to be involved with & we are proud to have provided nearly 100 free cleanings over the years. Here's what our long time friend Lisa has to say about Cleaning For A Reason and Two Maids & A Mop.


"I'm in the Cleaning for a Reason program and haven't had the energy to clean my own home. Thank you so much Two Maids & A Mop for your generous support of people undergoing cancer treatment. The ladies were courteous, friendly, and cleaned like crazy! They were nice to the dogs and cat, and most of all, very nice to me, even though my house was a mess. They asked what was most important to me and then went right to work as requested. I give them a ten, no doubt about it!!" Lisa of Fort Walton Beach, FL

Labels:

Wednesday, March 17, 2010

St. Patty's Day Party in Pensacola

Who says that you can't have your cake and eat it too?? We had a big time this morning in Pensacola. Fun times indeed - take a look at some of the pictures.....

As usual, not everyone was willing to participate in the picture. But if you wore green, we mandated your participation. Here's the lucky few who wore green today!


This cake has now been eaten.

Labels:

Thursday, March 04, 2010

Meet Our Most Loyal Employee In Pensacola


April has been our Star Employee for more than four years. That's an amazing feat for any employee in today's workplace. But it's even more amazing for a cleaning company. The average turnover in a cleaning business is more than 300%. To put that into perspective, the average cleaning company is changing its entire staff at least three times per year!!

Of course, we're much different. Our turnover level is extremely low. If you're a current customer, you've probably seen the same people each time for some time because we rarely lose an employee to another job. In April's case, she's the perfect example of what hard work can do for you.

April has performed just about every task - including office work, sales support and, of course, housecleaning. She's awesome and if you know April - you know why she's so awesome. Every company could use a bunch of April's. Thank goodness she found our company more than four years ago.

Labels:

Tuesday, March 02, 2010

Busy Days In Birmingham

Our Birmingham office just keeps getting busier and busier. I wish that I could take some of the credit, but all of the credit goes to our employees. We've got an awesome group of people working in Birmingham and they amaze me everyday with their caring attitude and hard work. The cleaning industry doesn't always get portrayed in the most positive light - but I'll match this group up against anybody's office. They not only work hard but they truly care about our business' success. Thank you!! (Not all are pictured)



Check out our Birmingham website - Two Maids & A Mop of Birmingham

Labels: